Social media guide

Social Media Campaign Brief Template

A campaign brief is a single document that everyone working on a campaign agrees to before a word of copy gets written. It is not the plan (that is the thinking) and it is not the per-post detail (that is the social media content brief ). The campaign brief is the contract: one page that says what this campaign is, who it is for, what it must achieve and what it must not do. When drafts go off the rails, it is almost always because this document was vague or never existed.

This article gives you the actual template, explains each field, then shows it filled in.

The template

Copy this and fill it once per campaign.

CAMPAIGN BRIEF

Campaign name:
Owner / DRI:
Live dates:           (start - end)

1. Objective:         (one primary outcome)
2. Success metric:    (number + deadline)
3. Audience:          (specific segment, one sentence)
4. Core message:      (one sentence the whole campaign reinforces)
5. Proof points:      (3-5 facts, stats, quotes, sources)
6. Offer / CTA:       (what we ask the reader to do)
7. Channels:          (where, and the angle per channel)
8. Phases:            (tease / launch / sustain / close dates)
9. Must-say:          (claims, mandatory lines, hashtags)
10. Must-not-say:     (legal, pricing, competitor, embargo)
11. Approvers:        (who signs off, in what order)
12. Reference links:  (campaign page, brand guidelines)

Why each field earns its place

A brief only works if every line removes a decision a drafter would otherwise have to guess. Here is what each field prevents.

FieldThe mistake it prevents
Objective + success metricA campaign that feels busy but can’t be judged
AudiencePosts pitched at “everyone,” which land with no one
Core messageFive posts arguing five different things
Proof pointsVague claims a reviewer has to send back
Offer / CTAGreat content that forgets to ask for the conversion
Must-not-sayA legal or embargo violation caught after publishing
ApproversA draft stuck in limbo with no clear owner

The must-say / must-not-say pair is the field most teams skip and most regret. A mandatory disclaimer, an embargo date, a price you are not allowed to state, a competitor you cannot name: capturing these up front is far cheaper than a recall. If your campaign touches regulated claims, pair this with a legal approval for social media step.

A filled example

CAMPAIGN BRIEF

Campaign name:   Spring onboarding relaunch
Owner / DRI:     Maya R.
Live dates:      Mar 10 - Mar 28

1. Objective:    Trial sign-ups for the new onboarding flow
2. Success:      400 sign-ups by Mar 28
3. Audience:     Marketing leads at 10-50 person B2B SaaS firms
                 who post inconsistently
4. Core message: Setup that used to take a week now takes an afternoon
5. Proof:        - 40% faster median setup (internal data)
                 - "Live in one afternoon" - Acme case study
                 - 3-step guided import (product page)
6. CTA:          Start free trial -> /signup?utm_campaign=spring-onboarding
7. Channels:     LinkedIn (the argument), X (deadline + hook),
                 Instagram (before/after carousel)
8. Phases:       Tease Mar 3-9 / Launch Mar 10-13 /
                 Sustain Mar 14-25 / Close Mar 26-28
9. Must-say:     Always link the trial page, not the homepage
10. Must-not-say: No specific competitor names; no pricing figures
11. Approvers:   Maya (content) -> Sam (brand) -> legal if pricing claim
12. References:  /onboarding launch page, brand guidelines doc

Notice the brief never specifies individual captions. That is deliberate. The campaign brief sets the boundaries; the drafter and the social media content brief fill in each post inside them.

Run it through approval once

The point of a brief is to front-load disagreement. Circulate it to your approvers before drafting starts, not after. One round of comments on a one-page brief saves a dozen rounds on finished posts. Wiring this into a repeatable social media approval workflow means the brief becomes the thing reviewers check drafts against, which makes review faster and more objective.

How the brief connects upstream and downstream

The brief sits in the middle of a chain. Planning decisions feed it; per-post briefs and the calendar flow out of it.

Where Utin fits

Utin is being built to pre-fill much of this brief automatically: it scans your campaign page and pulls candidate proof points, suggested CTAs and source links straight into the template, so the team starts from a draft instead of a blank form. If that sounds useful, you can register interest for an early pilot.