Using Utin

Review launch history and troubleshoot failures

Check whether a campaign was created and find out what to do if its launch failed.

Before you start

You need Ads & Analytics permission in Utin and access to the ad account you want to use. Check that you have selected the right company, workspace and ad account.

Launch history separates provider progress from activation.
Launch history separates provider progress from activation.

1. Open the saved launch

From Ads overview, choose Launch history and open the relevant launch by name. Check its provider, account and time to distinguish similar attempts.

2. Read status and details

Inspect the progress and error information. Queued, processing, failed and uncertain outcomes require different follow-up; a submitted campaign may not yet be showing ads.

3. Correct only a known failure

Resolve the reported account, identity, website or creative issue. For an uncertain result, check the provider for an existing campaign before trying again. Use any recovery control only after understanding its effect.

Check the result

Follow the same launch record and verify the provider campaign when its campaign ID is available. Check approval and delivery separately from creation.

If something does not work

If recovery remains unclear, send feedback with the launch name, time and visible error. Do not launch a duplicate merely because a browser page stopped updating.

What to do next

Create account